Privacy Policy

1. Information We Collect

We collect different types of information depending on how you interact with the platform.

1.1 Personal Information

When you register or use the Service, we may collect:

• Full Name
• Email Address
• Phone Number
• Profile Picture
• Address
• Date of Birth
• Gender

For students and guardians:

• Admission Number
• Roll Number
• Guardian Name & Contact Details

For teachers:

• Employee ID
• Department, Qualification, Experience

1.2 Account & Authentication Data

• Email & password (securely hashed)
• Login sessions & refresh tokens
• Device info, IP address, browser details
• Login timestamps

1.3 Academic & Operational Data

• Class assignments
• Attendance records (present/absent/late)
• Teacher-class relationships
• Academic year data

1.4 Usage Data

• Pages visited
• Features used
• Errors and logs
• Interaction patterns

1.5 Communication Data

• Emails sent via system (e.g., credentials, password reset)
• Support interactions

2. How We Use Your Information

We use collected data to:

2.1 Provide Core Services

• User authentication and login
• Role-based access control (Admin, Teacher, Student, Parent)
• Managing students, teachers, and classes
• Attendance tracking

2.2 Improve Platform

• Analyze usage trends
• Fix bugs and errors
• Improve UI/UX

2.3 Communication

• Send login credentials
• Password reset emails
• Important updates

2.4 Security & Compliance

• Detect fraud or misuse
• Enforce permissions and roles
• Maintain audit logs

3. Role-Based Access & Data Visibility

Nexchool uses Role-Based Access Control (RBAC): Admin → full access; Teacher → access to assigned classes/students; Student → access to own data; Parent → limited access.

We ensure users only access data they are authorized to view.

4. Data Sharing & Disclosure

We do NOT sell your data.

We may share data only in the following cases:

4.1 Within Organization

• School administrators
• Teachers
• Authorized staff

4.2 Service Providers

• Cloud hosting (AWS infrastructure)
• Email services

4.3 Legal Requirements

If required by law, regulation, or legal process.

4.4 Business Transfers

In case of merger, acquisition, or restructuring.

5. Data Storage & Security

We implement strong security practices:

• Encrypted communication (HTTPS)
• Password hashing
• Token-based authentication
• Role-based access restrictions
• Secure database storage

However, no system is 100% secure.

6. Data Retention

We retain data:

• As long as the account is active
• As required for school operations
• As required by legal obligations

Data may be deleted or anonymized upon request, subject to constraints.

7. Your Rights

Depending on your jurisdiction, you have rights to:

• Access your data
• Correct inaccurate data
• Request deletion
• Restrict processing
• Withdraw consent

To exercise rights, contact us.

8. Children's Privacy

Nexchool is designed for schools and may collect data of students (including minors). Data is collected under school authority; parents/guardians are responsible for consent. We do not knowingly collect data outside institutional usage.

9. Cookies & Tracking

We may use cookies and similar technologies for:

• Authentication sessions
• User preferences
• Analytics

You can disable cookies via browser settings.

10. Third-Party Services

We may integrate with:

• Cloud hosting providers
• Email delivery services
• Analytics tools

We are not responsible for third-party privacy practices.

11. International Data Transfers

Data may be stored and processed in servers located in India or other regions depending on infrastructure. We ensure appropriate safeguards are in place.

12. Data Breach Policy

In case of a data breach:

• We will investigate immediately
• Notify affected users if required
• Take corrective actions

13. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page. Continued use means acceptance.

14. Contact Us

For any questions or concerns:

• Email: hello@nexchool.in
• Website: www.nexchool.in

15. Legal Compliance

This Privacy Policy is designed to comply with:

• Information Technology Act, 2000 (India)
• GDPR principles (where applicable)
• General data protection best practices

16. Consent

By using Nexchool, you:

• Agree to this Privacy Policy
• Consent to data collection and usage as described

17. Platform Scope Clarification

Nexchool includes:

• Web Admin Panel (tenant & platform management)
• Mobile Application (students, teachers, parents)
• Backend APIs and services